FAQ | Rahi Khan

Question 1

What do you do?

Accepted Answer

I design and develop high-performance websites, web apps, and e-commerce stores. I handle everything from UI/UX design to frontend development and deployment, so you get a finished product that looks great and works flawlessly.

Question 2

Who is behind beyourahi.com?

Accepted Answer

I'm Rahi Khan, a designer and developer based in Dhaka. I spend most of my day crafting sleek, high-converting websites and web apps. beyourahi.com is my personal portfolio where I showcase my work and offer my services directly.

Question 3

What's Dropout Studio?

Accepted Answer

Dropout Studio is my studio brand. It's the umbrella under which I take on larger projects and collaborate with other creatives. Whether you reach out through beyourahi.com or Dropout Studio, you're working with me directly.

Question 4

Do you work with international clients?

Accepted Answer

Absolutely. I work with clients worldwide. Communication happens over WhatsApp, email, or video calls, and I price projects in both USD and BDT depending on where you're based. Time zones have never been an issue.

Question 5

How do I get in touch?

Accepted Answer

The fastest way is through WhatsApp or Instagram DM. You can also fill out the onboarding form on this site to kick things off with project details upfront. I typically respond within a few hours.

Question 6

Do you have a referral program?

Accepted Answer

Yes. If you refer someone who becomes a client, you earn 20% commission on the project value. The process is simple: submit a referral through the form on this site, I reach out to them, and when they sign and pay, you get paid. Follow-up projects from the same client within 12 months earn 10%.

Question 7

What services do you offer?

Accepted Answer

I offer three core services: custom e-commerce stores built with Shopify Hydrogen, complete websites and web apps using SvelteKit, and high-converting landing pages. Each service is tailored to your business needs, not pulled from a generic template library.

Question 8

What's the difference between Essential and Own It for e-commerce?

Accepted Answer

Essential is a monthly subscription where you get a premium storefront from my storefront library, fully branded with your colors and imagery, with ongoing maintenance and monitoring included. Own It is a one-time purchase where I build a completely custom storefront from scratch that you own forever, with 6 months of free maintenance included.

Question 9

Can I switch plans later?

Accepted Answer

If you start on Essential and later want a fully custom store, you can upgrade to Own It. The transition is smooth since I already understand your brand and business. I'll work with you to scope the custom build based on what we've learned from your Essential store.

Question 10

Do you build mobile apps?

Accepted Answer

I don't build native mobile apps, but all my websites and stores are mobile-first and work flawlessly on any device. For e-commerce clients on the Essential plan, I include a mobile app that works on any phone without needing the app store.

Question 11

Do you offer copywriting?

Accepted Answer

Yes. Copywriting is included in my website and landing page packages. I write conversion-focused copy that speaks to your audience. For e-commerce stores, product descriptions and page copy can be included depending on the scope.

Question 12

Can you redesign my existing website?

Accepted Answer

Yes. Whether you need a visual refresh or a complete rebuild from the ground up, I can take your existing site and turn it into something that actually converts. Most clients find that a rebuild with modern tech delivers significantly better performance and results than patching an old site.

Question 13

Do you provide ongoing support after launch?

Accepted Answer

Yes. Optional maintenance packages are available for all services. This covers security patches, performance monitoring, content updates, and technical support. For e-commerce Essential clients, maintenance and monitoring are included in the monthly subscription.

Question 14

How much does a website cost?

Accepted Answer

A complete website starts at $2,500 (or BDT 120,000) and includes up to 6 custom pages, copywriting, SEO, and 5 rounds of revisions. Landing pages start at $1,000 (BDT 69,000). Custom e-commerce stores start at $3,000. The exact cost depends on scope, complexity, and features.

Question 15

Are there hidden fees?

Accepted Answer

No. What I quote is what you pay. Hosting, maintenance, and CMS are optional add-ons that I'm transparent about upfront. For websites, optional hosting is $5/month and optional maintenance is $60/month. Everything is laid out before we start.

Question 16

What's included in maintenance?

Accepted Answer

Maintenance covers security patches, software updates, performance monitoring, and minor content changes. For websites and landing pages, it's available at $60/month. For Essential e-commerce clients, 24/7 monitoring and updates are included in the subscription.

Question 17

Do you offer payment plans?

Accepted Answer

For larger projects, I'm flexible with payment schedules. Typically, projects are split into a deposit upfront and the remainder on completion. For the e-commerce Essential plan, the intro price starts at BDT 3,000 for the first month before moving to the regular rate.

Question 18

Is hosting included in the price?

Accepted Answer

For custom e-commerce stores, hosting through Shopify is free forever. For websites and landing pages, hosting is optional at $5/month (BDT 600/month). Many simpler sites don't need dedicated hosting at all, and I'll advise you on the best approach for your project.

Question 19

What currency do you accept payment in?

Accepted Answer

I accept payment in both USD and BDT. International clients typically pay in USD, while Bangladesh-based clients pay in BDT. Payment methods include bank transfer, bKash, and Wise.

Question 20

How long does a project take?

Accepted Answer

Landing pages are delivered in about 7 days. Complete websites take around 15 days. Custom e-commerce stores take a minimum of 15 days with performance optimization. These timelines assume you provide content and feedback promptly. Complex projects may take longer depending on scope.

Question 21

What do I need to provide?

Accepted Answer

At minimum, I need your brand assets (logo, colors, fonts if you have them), content direction, and reference sites you like. The onboarding form on this site walks you through everything I need. The more detail you share upfront, the fewer back-and-forths we'll have during the build.

Question 22

How many revisions do I get?

Accepted Answer

For websites, you get 5 rounds of revisions. For landing pages, you get unlimited revisions until you're happy with it. For the e-commerce Own It plan, 3 rounds of revisions are included during development. I find that clear communication upfront usually means fewer revisions are needed.

Question 23

What happens after launch?

Accepted Answer

After launch, I make sure everything is running smoothly and handle any immediate fixes. If you opt for a maintenance plan, I continue monitoring performance, applying security updates, and making content changes as needed. For e-commerce Essential clients, ongoing support is included.

Question 24

How does the onboarding process work?

Accepted Answer

You start by filling out the onboarding form on this site. It takes about 5-10 minutes and covers your service needs, business details, project scope, assets readiness, and budget. Once submitted, I review everything and reach out within 24 hours with a tailored plan and quote.

Question 25

Do you sign contracts before starting?

Accepted Answer

Yes. Before any work begins, we agree on scope, timeline, deliverables, and payment terms. This protects both of us and ensures there are no surprises. I keep contracts straightforward and easy to understand.

Question 26

What tech stack do you use?

Accepted Answer

For e-commerce, I build with Shopify Hydrogen, React, TypeScript, and Tailwind CSS. For websites and landing pages, I use SvelteKit, TypeScript, Tailwind CSS, and GSAP for animations. Everything is deployed on Cloudflare Workers or Shopify Oxygen for maximum performance.

Question 27

Where are sites hosted?

Accepted Answer

E-commerce stores are hosted on Shopify Oxygen, which runs on Cloudflare's edge network and is free with your Shopify subscription. Websites and landing pages are deployed on Cloudflare Workers, a global edge platform that delivers your site from the nearest data center to every visitor.

Question 28

Do you provide CMS access?

Accepted Answer

For e-commerce stores, you get full access to the Shopify admin to manage products, orders, and content. For websites, CMS is optional. If you need it, I integrate Sanity CMS, which gives you a clean editing interface to update content without touching code.

Question 29

How fast are your websites?

Accepted Answer

Extremely fast. I build with performance as a priority, not an afterthought. Sites are server-rendered at the edge, use minimal JavaScript, optimized images, and modern caching strategies. Most of my sites score 95+ on Google PageSpeed Insights, which directly impacts your SEO rankings and conversion rates.

Question 30

Are your sites SEO-friendly?

Accepted Answer

Yes. Every site I build includes proper meta tags, structured data, semantic HTML, fast load times, mobile responsiveness, and clean URL structures. SEO is baked into the development process from day one, not bolted on at the end.

Question 31

Can I see the source code of my project?

Accepted Answer

For Own It e-commerce stores and custom website projects, you own the code and I can provide access to the repository. For Essential e-commerce clients, the storefront code is managed by me as part of the subscription since you're leasing the template.

Question 32

Do your sites work on all browsers?

Accepted Answer

Yes. I test across Chrome, Firefox, Safari, and Edge on both desktop and mobile. All sites are responsive and built with progressive enhancement so they work everywhere. I focus on modern browsers but ensure graceful fallbacks for older ones.

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